PRIVACY POLICY
This Privacy Policy is here to outline your rights and the uses of your information within this website under the obligations and terms of the Privacy Act 1988.
Personal Information Collected
Personal Information is information about you, the user. The Australian Haydn Ensemble (AHE) has the right to collect personal information about you such as your Name, Address, Contact Number & Details or any previous dealings or workings with the AHE.
How this information is collected
The previously listed information may be gathered by means of:
Ticket transactions
Subscription services (renewal or new signup)
Phone calling
Or information provided by third party agencies affiliated with the AHE. (e.g. The City Recital Hall, Sydney Opera House)
Interactions on our websites
Accuracy of Stored Information
We will take reasonable steps to ensure that information is up to date and complete. If you would like to update this information yourself, please directly contact the AHE either via phone on 1300 388 344 or through email at info@australianhaydn.com.au
Purposes for the Handling and Disclosure of Collected Information
Except as specified in this policy, AHE will not sell, share or ‘rent out’ any of your personal information.
Information may be used for but is not limited to:
Future interactions
Carrying out of transactions
Assessing for the eligibility of programs run by the AHE
The seeking of donations or sponsorship for the AHE
Any purpose that requires your information for a legal use
Any purpose in which you have consented the use of your information
Sharing and disclosure of information may include but is not limited to:
Persons acting on your behalf
Collaborators and venues, for example in case of a co-presentation
Enforcement authorities and government agencies
Service providers, including mailing houses and IT providers
Professional advisors including legal, financial and auditors
Use of remarketing information
AHE utilises remarketing pixels on its website to identify visitor actions and offer customised advertising through online platforms, including Google and Facebook. AHE does not personally identify you or your actions based on these pixels.
There are various ways to adjust the advertising you receive from these services. The following sites allow you to modify your preferences:
Security of Information
Because of the nature of digital services, in the course of our business it is necessary to disclose details to service providers with facilities outside Australia and to store information on servers outside Australia.
Our local server is accessed with industry standard levels of security.
Our database server is located in the United States of America and is accessed over a secure connection with industry standard levels of security. Our database provider is one of the most reputable CRM providers in the world and operates with appropriate levels of data security.
Our email server operates with primary servers in the United States of America and elsewhere. It is one of the largest providers of email in the world and operates with appropriate levels of data security.
When storing customer information overseas or locally, AHE has protocols to ensure that, where possible, customer information is not stored insecurely. Where information is delivered to AHE insecurely, we cannot guarantee that your information will be secure.
Questions, opting out and contact
If you have any queries, wish to update your contact details, or wish to opt out of mail and email communications, please contact AHE:
Telephone us
1300 388 344
Email us
info@australianhaydn.com.au
Mail us
The Australian Haydn Ensemble
P.O.Box 400
Darlinghurst, NSW, 1300
Other Websites
The AHE is not responsible for any problem, accident or introduction of foreign software, malware or virus’ onto your or mobile device in the event of any of these events occurring through the link of another website.
*Current June 2022